Midway through my flight to Boston the other day, the flight attendants handed each passenger a business card. Here's the one I received:
This is a first for me and I'm not sure what to make of it. As the card was delivered, we were told it was "from the captain." He or someone else took the time to write everyone's name, seat number, and flight number on there -- using the blank spaces provided, which indicates he's probably doing this for multiple flights.
In case you missed it, note the "Captain Donut" @aol.com email address and 310 area code phone number. I'm guessing this isn't an official program United is doing, but perhaps they encourage pilots to make personal connections with customers like this?